Ordersġ) All contracts of sale made by HPonline shall be deemed to incorporate these terms and conditions, which shall prevail over any other terms from the party ('the Customer') with whom HPonline is dealing. Customers who are Consumers are referred to Clause 13.

Please note that special terms apply to Consumers, which prevail over the other provisions of these terms and conditions.

1) 'Business Customer' means a customer who is not a Consumer.Ģ) 'Consumer' means an individual who is not acting for the purposes of his or her business or profession.ģ) 'HPonline' means First Technology National (Pty) Ltd also referred to as 'we' or 'us' in these terms and conditions.Ĥ) 'Catalogue' means the catalogue of products and services offered by HPonline.ĥ) 'Force Majeure' means any cause affecting the performance by HPonline of its obligations arising from acts, events, omissions, happenings or non-happenings beyond its reasonable control including (but not limited to) governmental regulations, fire, flood or any disaster or industrial dispute affecting a third party.Ħ) 'Normal Working Hours' means 8 am to 5 pm on a Working Day.ħ) 'Working days' means Monday to Friday, excluding Public holidays.

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